Frequently Asked Questions (FAQs)

1. What is SHABRA?

SHABRA is a premium fragrance house dedicated to crafting high-quality attars that reflect individuality and personal style. Our philosophy is simple:

SHABRA – Perfume of Identity.

2. Are SHABRA fragrances alcohol-free?

Yes. Our attars are concentrated perfume oils and are completely alcohol-free.

3. How long do SHABRA attars last?

Longevity depends on several factors, including skin type, weather, application, and the fragrance itself.

As concentrated perfume oils, SHABRA attars are designed to provide excellent longevity compared to conventional alcohol-based perfumes.

4. How should I apply my attar?

For the best experience, apply a small amount to pulse points such as:

- Wrists
- Behind the ears
- Neck
- Inner elbows

Avoid rubbing the fragrance after application, as this may affect its natural development.

5. Why does the fragrance smell different on different people?

Fragrances interact with each person's skin chemistry, body temperature, and environment.

The same fragrance may smell slightly different from one individual to another, making every fragrance experience unique.

6. Which collection should I choose?

SHABRA offers three distinct collections:

Signature Collection
Fresh, versatile fragrances for everyday confidence.

Prestige Collection
Sophisticated fragrances for memorable occasions.

Royal Reserve
Our most luxurious fragrances, crafted for those who appreciate richness, depth, and exclusivity.

7. Are SHABRA fragrances suitable for daily use?

Yes.

Our collections include fragrances suitable for daily wear, professional settings, festive occasions, and special celebrations.

8. Do you offer Cash on Delivery (COD)?

Cash on Delivery may be available for selected locations.

Availability will be shown during checkout.

9. How long does shipping take?

Orders are generally processed within 1–2 business days.

Delivery usually takes between 3–7 business days depending on your location.

Please refer to our Shipping Policy for complete details.

10. Can I return my fragrance if I don't like the smell?

Fragrance preference is highly personal.

For hygiene reasons, opened or used attars cannot be returned simply because the fragrance does not match personal preference.

Please read the fragrance description and notes carefully before placing your order.

11. What if my order arrives damaged or incorrect?

If your order arrives damaged, leaking, defective, or incorrect, please contact us within 48 hours of delivery with photographs of the product and packaging.

Where possible, we also recommend sharing an unboxing video to help us process your request more quickly.

Please refer to our Refunds, Replacements & Cancellation Policy for complete details.

12. How can I contact SHABRA?

If you have any questions regarding our products or your order, please visit our Contact page.

Our team will be happy to assist you.

13. How do I choose the right fragrance?

Every fragrance tells a different story.

Some are fresh and energetic.

Some are elegant and refined.

Some are rich and bold.

Read the fragrance descriptions and notes to discover the one that best reflects your personality and the occasion.

After all,

SHABRA is Perfume of Identity.