Terms of Service

Effective Date: 01/07/2026

Welcome to SHABRA.

These Terms of Service ("Terms") govern your access to and use of the SHABRA website and the purchase of products offered through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please refrain from using our website.

1. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding contract under the applicable laws of India.

2. Products

SHABRA specialises in premium concentrated attars and fragrances.

We make every effort to accurately display product images, colours, packaging, fragrance descriptions, and product information. However, due to differences in screen settings, lighting, photography, and manufacturing batches, slight variations may occur.

Fragrance perception is subjective and may vary from person to person.

3. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may be updated without prior notice.

Applicable taxes and shipping charges, if any, will be shown during checkout before payment is completed.

4. Orders

All orders are subject to acceptance and product availability.

SHABRA reserves the right to refuse, cancel, or limit any order in situations including, but not limited to:

- Pricing or technical errors.
- Suspected fraudulent activity.
- Unavailability of stock.
- Violation of these Terms.

If payment has already been received for a cancelled order, an appropriate refund will be processed.

5. Payments

Payments are processed through secure third-party payment service providers.

SHABRA does not store your payment card details, banking credentials, or UPI PIN.

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery timelines are provided for convenience and may vary due to factors beyond our reasonable control.

7. Returns, Replacements and Refunds

Returns, replacements, cancellations, and refunds are governed by our Refunds, Replacements & Cancellation Policy.

Customers are encouraged to review that policy before placing an order.

8. Intellectual Property

All content available on the SHABRA website, including but not limited to:

- Brand name
- Logo
- Product names
- Product descriptions
- Images
- Videos
- Designs
- Graphics
- Website content

is the intellectual property of SHABRA and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission from SHABRA.

9. Acceptable Use

You agree not to:

- Use the website for unlawful purposes.
- Attempt to interfere with the security or functionality of the website.
- Upload malicious software or harmful code.
- Misrepresent your identity or provide false information.
- Attempt unauthorised access to our systems.

10. Limitation of Liability

To the maximum extent permitted by applicable law, SHABRA shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits any rights available to consumers under applicable Indian law.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or the purchase of our products shall be subject to the jurisdiction of the competent courts having jurisdiction over the registered place of business of SHABRA, unless otherwise required by applicable law.

12. Changes to These Terms

SHABRA reserves the right to modify these Terms from time to time.

Updated Terms will be published on this page along with the revised effective date.

Continued use of the website after such updates constitutes acceptance of the revised Terms.

13. Contact Us

For any questions regarding these Terms of Service, please contact us through the Contact page available on our website.

We appreciate your trust in SHABRA and look forward to serving you.

SHABRA - Perfume of Identity