Shipping Policy

Effective Date: 01/07/2026

At SHABRA, we are committed to delivering your fragrances safely and promptly. Every order is carefully packed to ensure it reaches you in excellent condition.

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

During festive seasons, promotional events, or unforeseen circumstances, processing times may be slightly longer.

2. Shipping

We currently ship across India through our trusted delivery partners.

Shipping timelines may vary depending on your location and courier availability.

Estimated delivery time after dispatch is generally 3–7 business days for most locations within India.

Please note that delivery timelines are estimates and may occasionally be affected by factors beyond our control, such as weather conditions, natural disasters, public holidays, or courier delays.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, SHABRA may offer free shipping promotions on eligible orders.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details (where available), allowing you to monitor the progress of your shipment.

5. Delivery Address

Please ensure that your shipping address and contact details are accurate before placing your order.

SHABRA cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

6. Failed Delivery Attempts

If delivery cannot be completed due to incorrect address details, repeated unsuccessful delivery attempts, or refusal to accept the package, the shipment may be returned to us.

In such cases, additional shipping charges may apply for re-dispatching the order.

7. Damaged Packages

If the outer packaging appears damaged at the time of delivery, we recommend inspecting the package carefully before accepting it.

If you believe the product has been damaged during transit, please contact us within 48 hours of delivery with clear photographs and, if available, an unboxing video.

8. International Shipping

At present, SHABRA ships only within India.

We look forward to serving our international customers in the future.

9. Need Assistance?

If you have any questions regarding shipping or delivery, please contact our customer support team through the Contact page on our website.

We will be happy to assist you.

SHABRA - Perfume of Identity